No Returns, But Exceptional Customer Support
At Hongos Direct, we take great pride in crafting high-quality, artisanal mushroom-infused chocolates and coffees. We use only the finest locally-sourced ingredients and employ meticulous production processes to ensure a safe and enjoyable experience for every customer. For that reason, we have a strict no return policy.
Non-Returnable Products:
Due to the nature of our products and to maintain the highest standards of safety and hygiene, we are unable to accept returns or offer refunds on any of our mushroom-infused chocolates or coffees.
Your Satisfaction Is Our Priority:
However, we are deeply committed to your satisfaction. If you have any concerns or issues with your order, please do not hesitate to contact us. We are happy to work with you to address any problems and answer any questions you may have. We will do everything to make it right, all we ask is that you give us a call and let us know what is wrong.
Reach Out to Us:
- WhatsApp: +16157527805 – This is our preferred method of communication for quick and personalized support.
- Email: contact@hongos.direct
Pura Vida!